What we collect
- Order details: name, email, phone number, delivery and billing address, and the items you order.
- Account details (if you create an account): email address and the details you add to your profile.
- Messages: what you send us through the contact form or WhatsApp.
- Newsletter: your email address and the consent you gave, if you subscribe.
Payments
Online payments are processed by Razorpay. We do not receive or store your card, UPI or bank credentials.
How we use it
To process and deliver orders, respond to you, send emails you have agreed to receive, and meet legal obligations.
Analytics and cookies
Non-essential analytics cookies are used only if you accept them.
Your choices
You can ask us to access, correct or delete your information through the Contact page. [Retention periods and grievance officer details to be confirmed by Lunia Foods and reviewed by its legal adviser.]